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Archive for real estate

I can get someone Cheaper to do the same job

Today I received a call from an Realty agent. He said the buyers had requested our company by name. I said, “great, that’s what keeps us in business.” He then said if it were up to him he would have someone else do it because he knows he could have it done cheaper. I agreed with him, you could have it done cheaper, as a matter of fact I could do it cheaper, but I won’t. I am reminded of a man who came into a tire store I was managing years ago. He was in the market to buy a set of tires for his daughters car, so he just needed the cheap ones. I responded with, I will sell you what you want, but do you really want the cheapest tires on your daughters car? Tires are extremely important when it comes to braking, handling, driving in the rain/snow. They are where the car meets the road. I told him that Michelin’s are the best, and also the most expensive. I then showed him a few sets that were less, but still good quality. I explained why the Michelin’s were more expensive and why I have them on all my vehicles. I even walked him outside to prove to him I had them on my car. Well, he changed his mind and bought the Michelin’s. When it comes to Radon we might be the most expensive  company. But why is that? I could lower my price by not putting fire collars on the pipe in the garage, there’s $50 savings. I could use a cheap, flimsy lid to seal sump pits, another $25 savings. I could not have proper insurance on my company, installers and vehicles, more savings. I could not have my Radon monitors  calibrated on a regular basis, more savings. I could use a cheaper pipe, instead of schedule 40 PVC. I could skip the clamps and J-hooks to support the pipe like we have been seeing on systems. I could do the electrical wrong and save some money. A big savings would be to buy the plastic sump pumps when they are on sale, a savings of at least $75. But would it be right? No. When we seal a sump pit, we install a high quality sump pump with an alarm system. My cost is $150, and that’s what I charge for them. Retail would be $225 with the controller we install. Do you want the cheapest sump pump or a high quality one when the pit is sealed? Fire collars are code, not installing them is wrong. Bottom line is when it comes to your families safety and health, do you want the cheapest system or the best one that will last forever? If your buying a home, don’t settle for what the seller is willing to pay for or with a system from a company that was willing to do it wrong. Demand the best for your family.

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Attention Home Buyers

This blog is directed to home buyers. I would like to comment on what is going on in the real world. We go to sellers homes every day for estimates on Radon systems. We get calls from sellers every day about Radon systems. The first statement is we tested high for Radon, now we have to put in a system, (they are not happy).  Do you want to know what the first question is? It is, “what is your least expensive system, or how cheap can you put a system in”? Of course we go through how our reputation is that we do it right, and stand behind our work, and that the buyers will be happy with our system. More times than I care to say the response is, “I don’t care about quality, how it looks, or where it is as long as we get one passing test”.  I understand that the economy is still down, and that many sellers are losing money when they sell their home. Now they are stuck with putting in a Radon system. They will get no benefit out of it, they are moving out. (to bad they were not informed about Radon when they purchased) As nice as we can we go over the quality issue and explain that if it were them buying the home they would want the best system possible to protect their family. Many times we lose the sale on price. Sometimes it’s a $100 difference or $25 or $50.  My competitors prices bounce all over the place, where as ours are posted on our web site. If you are a buyer, and you want the best system for your family, you can request that we install your system. You may have to pay the difference in price. You should have a say in who installs your system, you are the one buying the home. Don’t get stuck with what the seller was willing to pay for, and with a Radon company who is willing to do it wrong to get the job.

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