They mad her cry?
I can’t believe I am writing this. We received a call yesterday from a woman who had another company test her home for Radon. The test came back elevated. She knew she had a passive Radon system installed when the home was constructed. So, she only needed a simple conversion of the passive system to make the Radon system active to lower the Radon level. She began to ask the company questions about how this would be done and what if any issues could possibly arise. She admitted that she did not know much about Radon or Radon systems or construction. For whatever reason this other company basically told her she was stupid, belittled her and just plain made her feel terrible. When she called us and started to explain to us what happened, she began to cry. We promised her that the general public did not know much about Radon, that she was not alone, and that we were here to help. After our conversation, we booked her conversion. I just can’t believe a company that is out there to get business, no matter what industry it is, would treat a potential customer so poorly. We treat everyone the same here, no matter your position in life or your knowledge of Radon. Feel free to ask questions. I will get you the right answers. I will only make you cry because you will be so happy with our work.